The South African Social Security Agency (SASSA) plays an essential role in managing social grants for millions of South Africans. These grants provide crucial financial aid to vulnerable and disadvantaged groups, ensuring they have the resources necessary to support their daily lives.
To streamline the grant process and provide easy access to information, SASSA has established numerous offices across the country. Whether you’re applying for a grant or updating personal details, these offices offer essential services to all citizens. Below is a detailed overview of the operations, timings, and contact information for SASSA offices.
Contents
Operations
SASSA offices handle a wide range of services that ensure the smooth distribution of social grants. Whether you’re a new applicant or an existing beneficiary, these offices provide essential support.
- Grant Applications: Individuals can apply for various social grants, including child support, disability, and pension grants, at their nearest office.
- Inquiries and Updates: Offices assist with inquiries about the status of applications, updating personal details, and resolving any issues regarding grant payments.
- Reassessments and Appeals: If an application is denied or a grant is discontinued, individuals can request reassessments or file appeals for reconsideration.
- Information and Assistance: Offices provide details about eligibility requirements, necessary documentation, and help with filling out forms to ensure your application is processed smoothly.
Timings
To accommodate the general population, SASSA offices operate Monday through Friday. These hours are standard across most locations, but it’s always wise to check before visiting, especially during holidays.
- Weekdays (Monday to Friday):
- Opening Time: 8:00 AM
- Closing Time: 4:30 PM
Keep in mind that SASSA offices are closed on public holidays, so plan your visit accordingly.
Public Holidays
SASSA offices do not operate on national public holidays. Here’s a list of holidays to be aware of:
- New Year’s Day: January 1
- Human Rights Day: March 21
- Good Friday: Date varies (around Easter)
- Family Day: Date varies (around Easter)
- Freedom Day: April 27
- Workers’ Day: May 1
- Youth Day: June 16
- Women’s Day: August 9
- Heritage Day: September 24
- Day of Reconciliation: December 16
- Christmas Day: December 25
- Day of Goodwill: December 26
If you plan to visit an office around these dates, make sure to check the schedule beforehand, as closures may extend beyond the holiday itself.
Locations
SASSA has offices in every province, ensuring citizens across South Africa can access their services easily. Below is a detailed list of key office locations:
Province | Office Location | Address |
---|---|---|
Gauteng | Pretoria Office | 501 Pretorius Street, Arcadia, Pretoria, 0007 |
Johannesburg Office | 90 Loveday Street, Johannesburg, 2000 | |
Roodepoort Office | 40 Hoofdt Street, Roodepoort, Johannesburg, 1725 | |
Midrand Office | Old Pretoria Road & Church Street, Midrand, 1685 | |
Krugersdorp Office | 58 Von Brandis Street, Krugersdorp | |
Soweto Office | Khumalo Street, Spruit, Johannesburg, 1426 | |
Western Cape | Cape Town Central Office | 1st Floor, 37 Parliament St, Cape Town City, 8000 |
George Office | 42 Courtenay Street, Bodorp, George, 6529 | |
KwaZulu-Natal | Durban Office | G-1, Umzinto, Durban, 4200 |
Pinetown Office | 43 Kings Road, Pinetown, Durban, 3600 | |
Pietermaritzburg Office | 1 Bank Street, Pietermaritzburg, 3201 | |
Eastern Cape | East London Office | 25 North Street, East London CBD, 5200 |
Qonce Office | 126 Alexandra Road, Qonce, 5601 | |
Limpopo | Polokwane Office | 40 Landros Mare Street, Polokwane, 0699 |
Mpumalanga | Nelspruit Office | 18 Ferreira Street, Mbombela, 1201 |
North West | Mafikeng Office | Albany Building, 1st Street, Mahikeng, 2745 |
Northern Cape | Kimberley Office | Du Toitspan Road, Kimberley, 8300 |
Free State | Bloemfontein Office | Iustitia Bldg, Aliwal St, City Centre, Bloemfontein, 9301 |
These locations ensure that South Africans, no matter where they reside, can access SASSA’s services with ease.
Contact Details
If you prefer to reach out remotely or need assistance without visiting in person, you can contact SASSA through the following channels:
- Official Website: www.sassa.gov.za
- Email Address: srd@sassa.gov.za
- Phone Number: 012 400 2000
These contact details are essential for inquiries about grant applications, checking the status of existing grants, or receiving updates on any changes in office operations or schedules.
SASSA offices are a vital part of the social welfare landscape in South Africa, providing the support and assistance needed to ensure grants reach the right people. By knowing their operations, hours, and locations, you can make the most out of these services and ensure timely access to the financial aid you deserve.
FAQs
Can I apply for a grant at any SASSA office?
Yes, you can apply at any SASSA office across South Africa.
What time do SASSA offices close?
SASSA offices close at 4:30 PM from Monday to Friday.
Are SASSA offices open on public holidays?
No, SASSA offices are closed on public holidays.
How do I contact SASSA online?
You can contact SASSA via their website or email at srd@sassa.gov.za.
Is there a SASSA office in Johannesburg?
Yes, the Johannesburg office is located at 90 Loveday Street.